Crannx LLC Privacy Policy

Last update: April 23, 2026

Introduction

Welcome to Crannx. At Crannx LLC (“Crannx”, “we”, “us” or “our”), your privacy is a priority. We operate an online platform that provides financial analysis tools and market information for educational and informational purposes. This Privacy Policy describes how we collect, use, share and protect your personal information through our website and platform (collectively, the “Platform”).

We are transparent with your data: we do not sell or rent your personal information to third parties. If you have questions about this policy, please contact us at contact@crannx.com. We reserve the right to modify this policy at any time.

Who this policy applies to

This Privacy Policy applies to the Crannx platform, website and related services.

1. Information we collect and why

We collect information to operate, protect and improve our Platform. The types of information vary depending on your interaction with us:

  • Visitor Information: When you browse our site, we collect anonymous data such as browser type, IP address, pages visited, and the site that directed you to us. This helps us understand the use of the Platform and improve your experience.
  • Registered User Information: If you create an account, we collect the information you provide us, such as your name, email address, and financial information you voluntarily enter for portfolio analysis. Important: Crannx LLC is not a registered investment advisor, broker-dealer or financial institution. We do not collect social security numbers, bank account information, or request selfies for identity verification, as we do not offer brokerage, escrow, or banking services.
  • Third Party Information: The Platform integrates market data from external providers. These providers may collect anonymous technical data. Additionally, if you use live chat or contact features, we collect the content of those communications.

2. How we use your personal information

We use your information for the following purposes:

  • Provide, operate and maintain the Platform and its analysis tools.
  • Personalize and improve your experience on our Platform.
  • Communicate with you about Platform updates, services or responses to inquiries (you may opt out of receiving promotional communications).
  • Protect the security and integrity of the Platform, detect and prevent fraud.
  • Comply with applicable legal obligations.

3. How we share your information

We do not share your personal information with third parties for their own marketing purposes. We only share it in the following limited circumstances:

  • With Service Providers: With companies that help us operate the Platform (for example, hosting, data analysis, customer support). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • To Comply with the Law: When necessary to respond to a subpoena, court order or legal process, or to comply with applicable laws, regulations or government investigations.
  • To Protect Rights: If we believe it is necessary to investigate, prevent or take action against possible violations of our terms, fraud, situations involving potential threats to the safety of any person, or to protect the rights, property or safety of Crannx, our users or the public.
  • With your Consent: In any other case, only with your explicit permission.

4. Your rights and options

  • Access and Correction: You can access and update your account profile information at any time from the Platform.
  • Communication Choices: You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link in such emails. You cannot opt ​​out of receiving essential administrative communications (for example, about security updates or changes to the terms).
  • Privacy Requests: Residents of certain US states (such as California) may have additional rights. To exercise any applicable privacy rights, please contact us at contact@crannx.com. We will verify your identity before proceeding.

5. Data security

You can update or correct your account information at any time by logging into your account.

6. Data retention

We use cookies and similar tracking technologies to collect information about your use of our services.

7. Information for residents of California and other US states.

Our services are not directed to people under 18 years of age.

8. Other important information

  • Children: Our Platform is not directed to children under 18 years of age. We do not intentionally collect information from children. If you discover that a minor has provided us with information, please contact us to delete it.
  • Changes to this policy: We will post any changes to this policy on this page with a new "Last updated" date. We will notify you of material changes through the Platform or by email.
  • Links to other sites: Our Platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Contact information

If you have questions about this Privacy Policy, please contact us at:

Crannx LLC
1207 Delaware Ave, Suite 1795
Wilmington, DE 19806, USA
Email: contact@crannx.com