Crannx LLC Privacy Policy

Last updated: April 23, 2026

Introduction

Welcome to Crannx. At Crannx LLC ("Crannx", "we" or "our"), your privacy is a priority. We operate an online platform that provides financial analysis tools and market information for educational and informational purposes. This Privacy Policy describes how we collect, use, share, and protect your personal information through our website and platform (collectively, the "Platform").

We are transparent with your data: we do not sell or rent your personal information to third parties. If you have questions about this policy, contact us at contact@crannx.com. We reserve the right to modify this policy at any time.

Who this policy applies to

This Privacy Policy applies to the Crannx platform, website, and related services.

1. Information we collect and why

We collect information to operate, protect, and improve our Platform. The types of information vary depending on your interaction with us:

  • Visitor Information: When you browse our site, we collect anonymous data such as browser type, IP address, visited pages, and the site that referred you to us. This helps us understand Platform usage and improve your experience.
  • Registered User Information: If you create an account, we collect the information you provide, such as your name, email address, and financial information you voluntarily enter for portfolio analysis. Important: Crannx LLC is not a registered investment advisor, broker-dealer, or financial institution. We do not collect social security numbers, bank account information, nor do we request selfies for identity verification, as we do not offer brokerage, custody, or banking services.
  • Third Party Information: The Platform integrates market data from external providers. These providers may collect anonymous technical data. Additionally, if you use live chat or contact features, we collect the content of those communications.

2. How we use your personal information

We use your information for the following purposes:

  • Provide, operate, and maintain the Platform and its analysis tools.
  • Personalize and improve your experience on our Platform.
  • Communicate with you about Platform updates, services, or responses to inquiries (you can opt out of promotional communications).
  • Protect the security and integrity of the Platform, detect and prevent fraud.
  • Comply with applicable legal obligations.

3. How we share your information

We do not share your personal information with third parties for their own marketing purposes. We only share it in the following limited circumstances:

  • With Service Providers: With companies that help us operate the Platform (e.g., hosting, data analysis, customer support). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • To Comply with the Law: When necessary to respond to a subpoena, court order, or legal process, or to comply with applicable laws, regulations, or government investigations.
  • To Protect Rights: If we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms, fraud, situations involving potential threats to the safety of any person, or to protect the rights, property, or safety of Crannx, our users, or the public.
  • With Your Consent: In any other case, only with your explicit permission.

4. Your rights and choices

  • Access and Correction: You can access and update your account profile information at any time from the Platform.
  • Communication Options: You can opt out of receiving our promotional emails by clicking the "unsubscribe" link in those emails. You cannot opt out of receiving essential administrative communications (e.g., about security updates or changes to terms).
  • Privacy Requests: Residents of certain U.S. states (such as California) may have additional rights. To exercise any applicable privacy right, contact us at contact@crannx.com. We will verify your identity before proceeding.

5. Data security

You may update or correct your account information at any time by logging into your account.

6. Data retention

We use cookies and similar tracking technologies to collect information about your use of our services.

7. Information for residents of California and other U.S. states

Our services are not directed to individuals under the age of 18.

8. Other important information

  • Children: Our Platform is not directed to children under 18 years of age. We do not knowingly collect information from children. If you discover that a minor has provided us with information, contact us to delete it.
  • Changes to this policy: We will post any changes to this policy on this page with a new "Last updated" date. We will notify you of material changes through the Platform or by email.
  • Links to other sites: Our Platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Contact information

If you have questions about this Privacy Policy, please contact us at:

Crannx LLC
1207 Delaware Ave, Suite 1795
Wilmington, DE 19806, USA
Email: contact@crannx.com