Crannx Terms and Conditions

Last Updated: May 4, 2026

Section 15 (“Dispute Resolution; Agreement to Arbitrate”) requires you and Crannx to resolve most claims against each other by way of individual, binding arbitration. Section 16 (“Class Action Waiver”) also contains a binding class action waiver. Please read both sections carefully, as they affect your legal rights. By agreeing to these Terms and Conditions, you and Crannx agree to resolve most claims solely on an individual basis. You and Crannx are each waiving the right to trial by a jury.

1. Acceptance of Terms

When you access crannx.com, our dashboard, and our other online services (collectively, the “Platform”), you are agreeing to be bound by the following Terms and Conditions and our Privacy Policy, on your own behalf and on behalf of any organization you represent (collectively, “you” or “your”). Please review them carefully. Section 15 (“Dispute Resolution; Agreement to Arbitrate”) requires you and Crannx to resolve most claims against each other by way of individual, binding arbitration. Section 16 (“Class Action Waiver”) also contains a binding class action waiver. Please read both sections carefully, as they affect your legal rights. By agreeing to these Terms and Conditions, you and Crannx agree to resolve most claims solely on an individual basis. You and Crannx are each waiving the right to trial by a jury.

2. General Information

Crannx LLC operates an online analytical platform that provides financial information, portfolio analysis tools, and market data for informational and educational purposes only.

Crannx LLC is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities authority. Nothing on the Platform constitutes personalized investment advice, financial planning, or tax advice.

Crannx LLC does not offer or provide brokerage services, custody of securities, clearing services, or any banking products or services. The Platform does not execute trades, hold client assets, or interface with customer cash balances.

To implement any investment strategy, you must use a qualified, independent broker-dealer or investment platform of your choice. You are solely responsible for your own investment decisions.

For the purposes of these Terms, "Crannx," "we," "our," or "us" refers to Crannx LLC, a Delaware Limited Liability Company with its mailing address at 1207 Delaware Ave, Suite 1795, Wilmington, DE 19806, USA.

3. Use of the Platform

The Platform is intended solely for individuals who are age 18 or older. Any access to or use of the Platform by anyone under 18 is unauthorized. By accessing or using the Platform, you represent and warrant that you are 18 or older and are fully able to abide by these Terms.

The Platform is primarily intended for users located in the United States. Crannx makes no representation that the Platform is appropriate or available for use outside the United States.

4. Conditions of Use

You agree to comply with all applicable laws. You further agree to use the Platform solely for your personal, non-commercial use and will not attempt to interfere with its functioning.

You agree NOT to:

Use any robot, spider, or automated tool to access, acquire, or monitor the Platform without our express written consent.
Post or transmit any file which contains viruses, worms, or any other destructive features.
Attempt to decipher, decompile, or reverse-engineer any software of the Platform.
Use the Platform to provide or imply you are receiving registered financial advisory services.

5. Access to the Platform

Crannx reserves the right to suspend or terminate your access to the Platform, in whole or in part, at its sole discretion and without notice. Any suspension or termination shall not affect your obligations under these Terms.

6. Informational & Educational Purpose

The Platform and all information, data, analyses, and simulations therein are provided "AS IS" and "AS AVAILABLE" for informational and educational purposes only.

Crannx does not guarantee the accuracy, completeness, or timeliness of the information. Investing involves risk, including the potential loss of principal. Past performance is not a guarantee of future results. You agree that you are solely responsible for any investment decisions you make.

7. Secure Areas & User Accounts

To access certain features, you must register an account. You are responsible for maintaining the confidentiality of your password and for all activities under your account. You must notify Crannx immediately of any unauthorized use.

8.Communications

By creating an account, you agree to receive administrative and service communications. You may opt out of promotional communications at any time.

9. Site Availability

While we strive to keep the Platform available, we do not guarantee uninterrupted or error-free access. We will not be liable for interruptions due to maintenance, technical failures, or high market volume.

10. External Links & Third-Party Data

The Platform may contain links to third-party content or integrate market data from external providers. Crannx does not endorse, guarantee, or is responsible for the accuracy or legality of such content or data.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRANNX LLC SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM. IN NO EVENT SHALL CRANNX'S TOTAL CUMULATIVE LIABILITY EXCEED ONE HUNDRED U.S. DOLLARS (USD $100).

12. No Warranties

THE PLATFORM IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CRANNX EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES.

13. Indemnification

You agree to indemnify and hold harmless Crannx LLC from any claim, loss, or expense (including attorneys' fees) related to your violation of these Terms or your use of the Platform.

14. Governing Law and Venue

These Terms shall be governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction there.

15. Dispute Resolution; Agreement to Arbitrate

15.1. Binding Individual Arbitration.You and Crannx agree that any claim or dispute arising from or relating to these Terms or the Platform shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Rules, rather than in court.

15.2. Jury Trial Waiver.BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL.

15.3. No Class Proceedings.ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS. YOU AND CRANNX WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

15.4. Process.A party intending to seek arbitration must first send a written notice of the claim to the other party. If the claim is not resolved within 60 days, a demand for arbitration may be filed with the AAA. Hearings, if necessary, shall be conducted by videoconference or in Wilmington, Delaware.

15.5. Fees.Each party is responsible for its own attorneys' fees. Arbitration costs will be allocated per AAA rules, although Crannx will pay filing costs exceeding what you would pay to file a case in state court.

15.6. Opt-Out.You may opt out of this arbitration provision by sending written notice to contact@crannx.com within 30 days of first accepting these Terms, stating your full name, email address, and your intent to opt out.

16. Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER YOU NOR CRANNX MAY BE PARTY TO A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. ALL CLAIMS MUST BE PURSUED ON AN INDIVIDUAL BASIS.

17. Assignment

You may not assign these Terms without our prior written consent. Crannx may assign these Terms without your consent.

18. Modifications

We reserve the right to modify these Terms by posting a revised version. Your continued use of the Platform after changes constitutes your acceptance of the new Terms.

19. Intellectual Property & Feedback

All content, software, and documentation within the Platform are the exclusive property of Crannx LLC. You are granted a limited, non-exclusive license to use the Platform in accordance with these Terms.

By submitting feedback or ideas to Crannx, you grant Crannx an irrevocable, royalty-free license to use them and agree that such feedback becomes the property of Crannx.

20. General Provisions

If any provision of these Terms is found invalid, the remaining provisions will remain in full force. Our failure to enforce a right does not constitute a waiver of that right.

21. Billing, Subscription, and No-Refund Policy

Due to the hybrid nature of Crannx, which combines software functionality with personalized analytical and portfolio-related human services, services are deemed to be rendered at the moment the billing cycle begins and analytical resources are allocated to the client's portfolio.

Accordingly, all fees are non-refundable once a billing period has begun.

Notwithstanding the foregoing, you may cancel your subscription at any time to prevent future charges. Upon cancellation, you will retain access to the Platform and associated services until the end of the then-current billing period.

Crannx does not guarantee any financial outcome, investment performance, or results of any kind. All decisions and outcomes remain solely the responsibility of the user.

22. Contact Information

For questions about these Terms, contact us at: Crannx LLC 1207 Delaware Ave, Suite 1795 Wilmington, DE 19806, USA Email: contact@crannx.com

IMPORTANT CRANNX DISCLOSURES

Information is educational only and not investment or tax advice. External links are educational, and do not imply Crannx endorsement. All screenshots are for illustrative purposes only.

Who Provides What Service?

Financial Information & Analysis: Financial tools and insights on the Crannx dashboard are provided by Crannx LLC for informational and analytical purposes only.

Investment Advice: Crannx LLC is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities authority. The information provided is not personalized investment advice, financial planning, or tax advice. It is not intended to provide comprehensive guidance with respect to every aspect of a user's financial situation and does not incorporate specific investments that users may hold elsewhere. Crannx is not a tax advisor. You are solely responsible for evaluating the information and making your own financial decisions.

Brokerage Services: Crannx LLC does not offer or provide brokerage services, custody of securities, or clearing services. Any investment strategies or securities referenced within the Crannx dashboard would require you to establish and maintain an account with a qualified, independent broker-dealer or investment platform of your choice. Crannx is not affiliated with any specific brokerage provider.

Banking Services: Crannx LLC does not offer, manage, or custody any banking products or services. We do not hold or facilitate any customer deposits, checking or savings accounts, debit cards, or other cash management services. The Crannx dashboard is designed for portfolio analysis and does not interface with or display customer cash balances held at financial institutions.

Let's Talk About Risk:

Investing involves risk, including the potential loss of principal. Past performance is not a guarantee of future results. Investments in securities are: Not FDIC Insured • No Bank Guarantee • May Lose Value. Before investing, carefully consider your investment objectives and the fees and expenses associated with any brokerage or investment platform you choose.

Data Disclaimer:

Market data, charts, and financial information presented on the Crannx platform are sourced from third-party providers and are for informational purposes only.

Crannx does not guarantee the accuracy, completeness, or timeliness of this data. All data is subject to the terms and conditions of their respective providers.

Service & Billing Disclaimer:

Crannx operates as a hybrid platform combining software tools with human-driven analytical services. By using or subscribing to the Platform, you acknowledge that analytical resources may be allocated upon the start of a billing cycle.

All services are provided for informational and analytical purposes only. Crannx does not guarantee any financial outcome, investment performance, or results of any kind.