Crannx Terms and Conditions - CrannX Advisors

Last updated: April 23, 2026

1. Acceptance of Terms

By accessing crannx.com, our dashboard, and our other online services (collectively, the "Platform"), you agree to be bound by the following Terms and Conditions and our Privacy Policy, both on your own behalf and on behalf of any organization you represent (collectively, "you"). Please review them carefully.

Section 15 ("Dispute Resolution; Arbitration Agreement") requires you and Crannx to resolve most claims against each other through individual binding arbitration. Section 16 ("Class Action Waiver") also contains a binding class action waiver. Read both sections carefully, as they affect your legal rights. By accepting these Terms, you and Crannx agree to resolve most claims solely on an individual basis and not through class arbitration, class action, or any other type of representative proceeding. You and Crannx waive the right to a jury trial.

2. General Information

Crannx LLC operates an online analytics platform providing financial information, portfolio analysis tools, and market data for informational and educational purposes only.

Crannx LLC is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities authority. Nothing on the Platform constitutes personalized investment advice, financial planning, or tax advice.

Crannx LLC does not offer or provide brokerage services, custody of securities, clearing services, or any banking product or service. The Platform does not execute trades, hold client assets, or interact with cash balances.

To implement any investment strategy, you must use a qualified, independent broker-dealer or investment platform of your choice. You are solely responsible for your own investment decisions.

For the purposes of these Terms, "Crannx", "we", "our", or "us" refers to Crannx LLC, a Delaware limited liability company located at 1207 Delaware Ave, Suite 1795, Wilmington, DE 19806, USA.

3. use of the Platform

The Platform is intended solely for individuals 18 years of age or older. Any access or use by anyone under 18 is unauthorized. By accessing or using the Platform, you represent and warrant that you are 18 or older and have legal capacity to be bound by these Terms.

The Platform is primarily intended for users located in the United States. Crannx makes no representation that the Platform is appropriate or available for use outside of the United States.

4. Conditions of Use

You agree to comply with all applicable laws. Additionally, you agree to use the Platform solely for your personal, non-commercial use, and will not attempt to interfere with its operation.

You agree NOT to:

Use robots, spiders, or automated tools to access, acquire, or monitor the Platform without our express written consent.
Post or transmit any file containing viruses, worms, or any other destructive features.
Attempt to decipher, decompile, or reverse engineer any software on the Platform.
Use the Platform to provide or imply that you are receiving registered financial advisory services.

5. Billing and Refund Policy

Subscriptions are billed in advance on a monthly or annual basis. Due to the hybrid nature of CrannX, which combines software with personalized human analysis and management services, the services are considered executed the moment the billing cycle begins and analysis resources are allocated to the client's portfolio. Therefore, no refunds are offered once the service period has started. However, the client may cancel their subscription to avoid future charges, guaranteeing access to the service until the end of the contracted period.

6. Educational and Informational Purpose

The Platform and all information, data, analysis, and simulations contained therein are provided "AS IS" and "AS AVAILABLE" solely for informational and educational purposes.

Crannx does not guarantee the accuracy, completeness, or timeliness of the information. Investments involve risks, including potential loss of principal. Past performance is not a guarantee of future results. You agree that you are solely responsible for any investment decision you make.

7. Secure Areas and User Accounts

You are responsible for maintaining the confidentiality of your login credentials. CrannX will not be liable for any loss or damage arising from your failure to comply with this security obligation.

8. Communications

By creating an account, you agree to receive electronic communications from CrannX, including legal notices, platform updates, and promotional messages. You may opt out of promotional emails at any time.

9. Site Availability

We do not guarantee that the Platform will be available 100% of the time. We reserve the right to interrupt, suspend, or modify the Platform at any time without notice for maintenance or upgrades.

10. External Links and Third-Party Data

The Platform may include financial data provided by third parties and links to external websites. CrannX assumes no responsibility for the accuracy, completeness, or reliability of such third-party data or external websites.

11. Limitation of Liability

To the maximum extent permitted by law, CrannX LLC shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

12. Disclaimer of Warranties

The Platform is provided 'as is' without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to defend, indemnify, and hold harmless CrannX LLC, its officers, directors, employees, and agents, from and against any claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including attorney's fees) arising from your use of the Platform or your violation of these Terms.

14. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms (that is not subject to arbitration) will be brought exclusively in the federal or state courts located in Delaware.

15. Dispute Resolution; Arbitration Agreement

15.1. Individual Binding Arbitration. You and Crannx agree that any claim or controversy arising out of or relating to these Terms or the Platform shall be resolved by individual binding arbitration administered by the American Arbitration Association ("AAA") under its Rules, rather than in court.

15.2. Jury Trial Waiver. Both parties waive the right to a jury trial.

15.3. Class Action Waiver. Arbitration shall be conducted on an individual basis. You and Crannx waive any right to participate in a class arbitration, class action, or any other representative proceeding.

15.4. Process. Any party wishing to initiate arbitration must first send a written notice of the claim to the other party. If the claim is not resolved within 60 days, an arbitration demand may be filed with the AAA. Hearings, if necessary, will be conducted by videoconference or in Wilmington, Delaware.

15.5. Fees. Each party shall be responsible for its own attorneys' fees. Arbitration costs will be split according to AAA rules, although Crannx will cover filing costs above what you would pay to file a lawsuit in state court.

15.6. Opt-Out Option. You may opt out of this arbitration section by sending a written notice to contact@crannx.com within 30 days of your first acceptance of these Terms, indicating your full name, email address, and your decision to opt out.

16. Class Action Waiver

You and Crannx agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

17. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without CrannX's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and of no effect.

18. Modifications

CrannX reserves the right to modify these Terms at any time. If we make material changes, we will notify you via the Platform or other means. Your continued use of the Platform after the changes take effect constitutes your acceptance of the new Terms.

19. Intellectual Property and Feedback

All content, software, and documentation within the Platform are the exclusive property of Crannx LLC. You are granted a limited, non-exclusive license to use the Platform in accordance with these Terms.

If you provide CrannX with any feedback, suggestions, or ideas ('Feedback'), you grant CrannX an irrevocable, worldwide, perpetual, and royalty-free license to use, reproduce, modify, and distribute such Feedback for any purpose, without obligation of compensation.

20. General Provisions

These Terms, together with the Privacy Policy, constitute the entire and exclusive understanding and agreement between CrannX and you regarding the Platform, and supersede any prior agreements or understandings. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.

21. Contact Information

For questions about these Terms, contact us at:

Crannx LLC
1207 Delaware Ave, Suite 1795
Wilmington, DE 19806, USA
Email: contact@crannx.com